Nordic Fintech Summit

We grow and engage our community through hybrid events delivering interaction and insight both online and on-site. Face-to-face meetings are the gold standard of community building and in our on-site events, we follow strict guidelines making events as secure and inspiring as possible.

We are strict about reducing the maximum capacity of people in our venues, as well as doing special arrangements regarding catering, networking, additional hygiene and other arrangements.

In case attending the event physically is not possible due to government prohibition or force majeure the event can be held completely online or postponed.

All our events are hybrid giving you the option of participating on-site or online. In case we have to cancel the on-site event your payment will be reduced to the price of the online ticket.

If you wish to cancel your event participation completely, normal cancellation and refund terms apply. 

All payments related to physical exhibition can be converted into online engagement at any time according to partner’s wishes. 

Each partner brings their own exhibition and on-site marketing material to the event and any investment in those will be carried by partner alone under all circumstances.

If a partner has chosen to only engage on-site and on-site event is cancelled, the partner will receive a refund according to the terms below.

Participants are encouraged to attend the event virtually if they are unable to attend the event physically. Where a Force Majeure Event has or may have an adverse impact on: (i) the ability to hold the Event at the planned venue or on the planned date; or (ii) the Event generally, then HUB13 shall be entitled but not obliged (in its sole discretion) to either: (i) provide alternative facilities or venue for the Event; and/or (ii) reschedule the Event. Any of your fees received by HUB13 shall be applied to any rearranged or rescheduled Event. If we are unable to reorganize and reschedule the event, you will be eligible for a refund.. 

For the purpose of this FAQ “Force Majeure Event” means any event arising that is beyond the reasonable control of Company including (without limitation) to speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war.

If you still wish to cancel your registration up to three weeks before the event, you will receive a refund, minus a 10% administration fee. If you cancel your attendance closer to the date, the administration fee will be 40%. We will not refund tickets for failures to attend the event. All cancellations must be sent by email to events@hub13.fi marked for the attention of Customer Service Team.

If the partner cancels their registration up 2 weeks prior to the event, you will receive a refund subject to an administration charge of 25% of the total amount of your fees plus VAT. In case of cancellation closer to the event, we will refund 50% of the total amount of fees. No fees will be refunded if you fail to attend the event. We always encourage finding alternative routes prior to cancellation and exploring the benefits of virtual participation. All cancellations must be sent by email to events@hub13.fi marked for the attention of Customer Service Team.